Student Satisfaction Ranking Methodology


For international students, 'study abroad' is a life-long investment decision which involves with risking one's future. Beside taking personal risks, students have to adjust with a new culture and bring a justifiable return to their home countries after course completion. As a result, study abroad decision requires a careful consideration of numerous influential factors. 

We believe a university's current students are the most authentic representative of that institution. Thus, our ranking methodology is developed from the stakeholders' points of view and based on feedbacks from international students who are current studying in Poland. Through this ranking, we intend to bring transparency in international student market and assist potential international students to choose a best study abroad destination. 

The Student Satisfaction Ranking methodology has adopted the star-based rating system. For practical purposes, we have segmented our ranking indicators into 3 groups - 1. Initialisation Indicators 2. Realisation Indicators and 3. Actualisation Indicators. Each of these indicators carries equal value and their final score is presented as the mean value of all indicators, where, 5 star is equal to the highest rating and 1 star refers to the lowest performance.

INITIALISATION INDICATORS

  • Available information on university’s website [University profile, study curriculum, admission process]
  • University’s admission process [Admission office’s prompt response to enquiries, simple application system, streamlined recognition of foreign qualifications]
  • University’s funding potential [No funding or 100% paid program, partial or 100% tuition fee waiver]
  • University’s arrival supports [Arrival guidelines, available student mentor, airport pick up service]
  • University’s accommodation facility [Available, close to campus, clean, safe and well equipment dormitories]
  • University’s settlement supports [University and city orientation, help with residency permit application]
  • University’s integration initiatives [Welcoming events, cultural orientation, social gathering]

REALISATION INDICATORS

  • University’s admission and selection approaches [Admitting qualified students to a program, culturally diversified classroom, small group of students in a classroom]
  • University's study curriculum and syllabus [Relevant and up-to-dated courses]
  • University’s teaching methods [Not being only theoretical – high student-teacher interaction, conducting lectures through audio-video presentation, following case study method, examining students through quiz, group works, presentation and report writing]
  • Teaching staffs’ qualification [Teachers’ English skill, international teaching experience, course relevant academic degree(s) and research achievements]
  • University staffs’ attitudes [Supportive and friendly behaviour, no gender, racial or cultural discrimination, fair, equal and transparent grading system]
  • University’s career developing supports [Job fairs, available internship opportunities, industrial trips, conducting entrepreneurial events, assisting to implement innovative ideas]
  • Collaborative project potentials at university [Initiating / implementing group projects along with university teachers]
  • University infrastructures [Spacious campus, sufficient number of student houses, resourceful library, technological facilities / laboratories / place for practical lessons (hospital for medical students), student canteen, gym, sports centre]
  • University’s electronic and IT facilities [E-learning platform, electronic database of books, magazines and journal, internet/WiFi connection in classrooms and campuses]

ACTUALISATION INDICATORS

  • Available exchange potential at university [Going on Erasmus or bilateral exchange program, taking part in summer school or short course at a partner university]
  • Invested time for course/program completion [Effective time allocation for attending classes, significance of compulsory courses, justifiable study duration]
  • Total study costs [Total course fees after adjusting for received waivers, scholarships or subsidised cost of dormitories]
  • Study program’s effectiveness [Continuing further education or getting a suitable or study field related job after graduation]
  • Life-long engagement with the university [Being a proud alumna/alumnus, recommending university to others]

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