Student Satisfaction Ranking Methodology

Our ranking methodology has 3 groups of indicators - 1. Initialisation Indicators 2. Realisation Indicators and 3. Actualisation Indicators


  • Available information on university’s website [University profile, study curriculum, admission process]
  • University’s admission process [Admission office’s prompt response to enquiries, simple application system, streamlined recognition of foreign qualifications]
  • University’s funding potential [No funding or 100% paid program, partial or 100% tuition fee waiver]
  • University’s arrival supports [Arrival guidelines, available student mentor, airport pick up service]
  • University’s accommodation facility [Available, close to campus, clean, safe and well equipment dormitories]
  • University’s settlement supports [University and city orientation, help with residency permit application]
  • University’s integration initiatives [Welcoming events, cultural orientation, social gathering]


  • University’s admission and selection approaches [Admitting qualified students to a program, culturally diversified classroom, small group of students in a classroom]
  • University's study curriculum and syllabus [Relevant and up-to-dated courses]
  • University’s teaching methods [Not being only theoretical – high student-teacher interaction, conducting lectures through audio-video presentation, following case study method, examining students through quiz, group works, presentation and report writing]
  • Teaching staffs’ qualification [Teachers’ English skill, international teaching experience, course relevant academic degree(s) and research achievements]
  • University staffs’ attitudes [Supportive and friendly behaviour, no gender, racial or cultural discrimination, fair, equal and transparent grading system]
  • University’s career developing supports [Job fairs, available internship opportunities, industrial trips, conducting entrepreneurial events, assisting to implement innovative ideas]
  • Collaborative project potentials at university [Initiating / implementing group projects along with university teachers]
  • University infrastructures [Spacious campus, sufficient number of student houses, resourceful library, technological facilities / laboratories / place for practical lessons (hospital for medical students), student canteen, gym, sports centre]
  • University’s electronic and IT facilities [E-learning platform, electronic database of books, magazines and journal, internet/WiFi connection in classrooms and campuses]


  • Available exchange potential at university [Going on Erasmus or bilateral exchange program, taking part in summer school or short course at a partner university]
  • Invested time for course/program completion [Effective time allocation for attending classes, significance of compulsory courses, justifiable study duration]
  • Total study costs [Total course fees after adjusting for received waivers, scholarships or subsidised cost of dormitories]
  • Study program’s effectiveness [Continuing further education or getting a suitable or study field related job after graduation]
  • Life-long engagement with the university [Being a proud alumna/alumnus, recommending university to others]